Our Services
Our Services
Patient transport built around your needs
From routine hospital appointments to regular dialysis visits, we provide the right vehicle and the right support for every kind of journey.
Wheelchair Transport
Stretcher Transport
Renal Dialysis Transport
Hospital Discharge Transport
Appointment & Outpatient Transport
Bariatric & Specialist Transport
24/7 Booking Line
We are dedicated to safe, on-time patient journeys
Every booking is handled by our friendly call centre team, who confirm your eligibility, arrange your pickup time and answer any questions about your journey.
Frequently Asked
Your Patient Transport Questions, Answered
Find out if you’re eligible, how to book, and what to expect from your journey with TheCareUber.
You may be eligible if you have a medical need such as requiring oxygen or specialist equipment, limited mobility (needing a wheelchair or stretcher), or a cognitive or sensory impairment. Integrated Care Boards apply national NHS eligibility criteria, sometimes with local variations.
NEPTS is a free NHS service for patients who meet the eligibility criteria. Financial hardship alone doesn't qualify you, but you may be able to claim costs through the Healthcare Travel Costs Scheme (HTCS) if you're not eligible for NEPTS.
Call our friendly team and we'll confirm your eligibility, take your appointment details and arrange your pickup time.
We can tell you about other options in your area, including community transport, volunteer drivers and the Healthcare Travel Costs Scheme (HTCS). You can also speak to your GP practice or local Patient Advice and Liaison Service (PALS).
Yes — we provide regular return transport for patients who need ongoing treatment such as renal dialysis, as well as one-off hospital appointments and discharges.
Safe Journeys
Real feedback from the patients and families we’ve helped get safely to and from care.