Who We Are

About Us

Patient transport built on dignity and trust

TheCareUber provides safe, reliable non-emergency patient transport (NEPTS) for people who need help getting to and from NHS healthcare settings. Whether it’s a stretcher, a wheelchair, or support for a cognitive or sensory impairment, our trained crews make every journey comfortable, dignified and on time.

The crew were so kind and patient with my mother on her dialysis run. It made a stressful day so much easier.

24/7 Booking Line

We are dedicated to safe, on-time patient journeys

Every booking is handled by our friendly call centre team, who confirm your eligibility, arrange your pickup time and answer any questions about your journey.

Vision

A future where no patient is ever left without safe, dignified transport to the care they need.

Mission

To provide safe, reliable and compassionate non-emergency patient transport across our service area, every single day.

Motto

Safe Journeys. Compassionate Care.

Our Value

Everything we do is built around patient safety

Every crew member is trained in moving and handling, first aid and safeguarding, and every vehicle is checked and serviced to the highest standard before it’s cleared for the road.

We work closely with GPs, hospitals and Integrated Care Boards to make sure every patient we transport meets NHS eligibility criteria, and that every journey runs on time.

Our Services

Patient transport built around your needs

From routine hospital appointments to regular dialysis visits, we provide the right vehicle and the right support for every kind of journey.

Wheelchair Transport

Door-to-door transport in fully accessible vehicles for patients who use a wheelchair.

Stretcher Transport

Specialist stretcher-equipped vehicles and trained crews for patients who can't travel seated.

Renal Dialysis Transport

Regular return journeys for patients attending ongoing renal dialysis treatment.